Member Login: Online Account FAQ

What can I do with my Online Account?

Update your contact information; view the church directory, your groups, view upcoming events; access your giving record &online giving.


Why do I need an online account?
Using an Online Account gives you access to many features that help you connect and give to our church.


How do I get an Online Account?

If you are a regular attendee or member, you probably already have an account. Your username is your full email address. (Click 'Forgot Your Password' to have a new password emailed to you.) If you don't have an account, please e-mail Alice at admin@ctrfw.org. Once your account is created, you will receive an email with your temporary password. It is suggested that you change your password to something you will remember.


How do I change my password? When you first log in to your account with your temporary password, under the 'My Info' tab, you can scroll to the bottom and enter a new password. It is recommended that you do not share your password with anyone, as your username and password are connected to your Online Giving and may contain sensitive information.


What if I forget my password?
From the login screen you can click on 'Forgot your Password' and a new temporary password will be emailed to you. It is recommended that you change your password to something you will remember.


What if I forget my username?

Your username is typically your full email address. If you have any problems please e-mail Alice for assistance.


What if my email address changes?

Please contact Alice to reset your account username.


Who do I contact if I have questions or technical difficulties?
You can e-mail Ann with any questions regarding your online account.